|Service Duration||2 - 3 Days|
Due to deep knowledge of the industry, we are offering a wide range of ISO 20000 ITSMS Certification Services
to our customers. ISO20000 allows IT organizations to ensure the alignment between overall business strategy and ITSM processes, which in turn ensures the best service for the customer and value for the service provider.Other Details:
- Quick and prompt service
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ISO 20000 helps service providers to understand how to boost the quality of their services to all customers – including staff members. This standard shares practical solutions to processes that can be implemented by any organization, regardless of its size or structure. The requirements set out in ISO 20000 apply to both large and small service providers and help them to deliver the best possible services to meet their customers’ needs. ISO20000 allows IT organizations to ensure the alignment between ITSM processes and overall business strategy, which in turn ensures the best service for the customer and value for the service provider.As an IT service provider, put on the record that you offer your customers outstanding and reliable service with a certification of your IT service management (ITSMS) according to ISO 20000. We audit your services according to the international standard for IT service management. ISO 20000 certification helps organizations to provide the highest standard of internal or outsourced IT services, with a management system that ensures robustness, efficiency and responsiveness. Sometimes referred to as ITSM, this certification is well renowned as a quality management system of processes and procedures surrounding all areas of IT. The ISO 20000-1 certification is the international IT Service Management Standard (ITSMS). This certification empowers IT organizations to guarantee that their IT benefit administration procedures are adjusted both to the needs of the business and with the best global practices. ISO/IEC 20000 helps organizations efficiently deliver quality IT Service Management through a comprehensive process approach. ITSMS implementation is designed to be a bedrock upon which to build continually improving service management systems. It is fully scalable to organizations large and small or to customers internal and external. Consider the benefits of developing an ITSMS as part of your organization’s customer satisfaction and business continuity strategies. ISO/IEC 20000 is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers. ISO/IEC 20000 is aligned with and complementary to the process approach defined within ITIL from the Office of Government Commerce (OGC). ISO 20000 is the first international standard for IT service management. The standard was first created in 2005 with a 2011 revision. ISO20000-2011 includes service design, transition, delivery and improvement of services that fulfil service requirements and provide value for both the customer and the service provider. ISO/IEC 20000 is the first worldwide standard specifically aimed at IT Service Management. It describes an integrated set of management processes for the effective delivery of services to the business and its customers. ISO 20000 is applicable to any organization, large or small, in any sector or part of the world which relies on IT services. The standard is particularly suitable for internal IT service providers, such as IT departments, and external IT service providers, such as IT outsourcing organizations. The standard is already making a positive impact in some of the leading IT-dependent sectors, such as the business process outsourcing, telecommunications, finance and public sectors.